What information do we collect, and how do we use it?
Chapman’s Heat and Air monitors our website’s customer traffic patterns and site usage, to guide our continued development and design. The information we gather in this manner is not personal data; we are gathering composite information to provide us with a “big” picture regarding our visitors. For example, we are interested in the approximate communities and areas from which most visitors view our site, the percentage of desktop users as opposed to those using mobile devices, etc. This information helps us decide how we can best serve our community and our neighbors. None of this data identifies specific names, street addresses, etc.
Does Chapman’s Heat and Air use “Cookies”?
“Cookies” are small pieces of information that are stored by your browser on your computer or your mobile device.
Our cookies do not store personal information (name, address, phone number); for example, when you visit our website for the first time, we run a script to identify whether your are using a mobile device or a desktop computer so that we can provide you the best view of our site. That script also stores that information in cookie on your computer or your mobile device identifying the type of device for future visits. help us quickly determine if you are using a mobile device or a desktop computer. Next time you visit, the cookie allows us to bypass the scripting and go straight to the correct view, speeding up your visit.
Most web browsers initially accept cookies by default, but you can usually change your browser settings to prevent the storage of cookies. If you choose to change that setting, our site will still be usable but page loading may be slower than if your setting allows cookies.
Will Chapman’s Heat and Air ever collect personal data?
Chapman’s Heat and Air will never collect, capture, or store Personal Credit (credit/debit card numbers or other payment method) Information. In the future, we intend to add features including a Parts and Supplies Online Sales section, and will collect and store Personal Contact Information (name, e-mail address, physical mailing address. phone number) needed for delivery of your parts and supplies. However, although Chapman’s Heat and Air is PCI Compliant, all financial information (credit/debit card, etc.) will be handled by a straight pass through to a secure financial institution, with no credit information seen, captured or stored by us or our web applications.
At that time, we may use Personal Contact Information to contact you regarding our promotions, events, and related newsworthy items of interest. In that case we will provide an option for you to decline to receive these communications.
If you have questions or comments about our privacy statement, content on our website, or any other reason, please contact us:
Chapman’s Heat and Air
Attn: Tom Henderson
2112-B Colorado Dr
Lockhart, TX 78644